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1. Information We Collect

1.1 Personal Information

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We may collect the following personal information when you create an account or use our Services:

• Full name

• Email address

• Phone number 

• Username or profile information

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1.2 Usage Data

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We automatically collect information about how you use the app, including:

• Interactions with lessons, quizzes, and courses

• Progress, scores, and performance analytics

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1.3 Optional Information

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You may choose to provide:

• Profile photo

• Feedback and support messages

• Information provided during surveys or promotional events

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2. How We Use Your Information

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We use the collected data to:

• Create and manage user accounts

• Provide customer support

• Monitor and improve app performance

• Send important updates and notifications related to your account or learning progress

• Ensure safety, prevent fraud, and enforce policies

We do not sell your personal information to third parties.

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3. Sharing of Information

We may share information only in the following cases:

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3.1 Legal Requirements

We may disclose information if required by:

• Law enforcement

• Government agencies

• Legal process (subpoena, court order)

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4. Data Storage & Security

We implement strong technical and organizational measures to protect your data, including:

• Encrypted data transmission (HTTPS)

• Secured servers

• Limited employee access

• Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

 

5. Children’s Privacy

LernerX does not knowingly collect personal information from children under the age of 13 (or the minimum age required in your country).
If we learn that such data has been collected, we will take steps to delete it promptly.

 

6. Your Rights & Choices

Depending on your region, you may have the right to:

• Access your data

• Update or correct information

• Delete your account and associated data

• Opt-out of non-essential notifications

You can request these by contacting us at lernerx.alrightec@gmail.com.

 

7. Cookies & Tracking Technologies

LernerX may use cookies or similar technologies to:

• Remember preferences

• Improve user experience

• Analyze app performance

You may choose to disable cookies in your device settings, though this may affect some features.

 

8. Third-Party Links

Our app may contain links to external websites or content. We are not responsible for the privacy practices of those third parties.

 

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
We will notify you of significant changes through:

• App notifications

• Website updates

• Email notices (if applicable)

Continued use of LernerX after changes means you accept the updated policy.

 

10. Contact Us

If you have any questions or requests about this Privacy Policy, you can contact us at:

Email: lernerx.alrightec@gmail.com
Company: LernerX
Address: Parsa Bazar, Khairahani 08, Chitwan, Bagmati State, Nepal - 44200

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